1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Contact Us: Name, email address, phone number, company name, and message content
• Create an Account: Username, password, email address, and profile information
• Use Our Services: Project details, requirements, preferences, and feedback
• Apply for Jobs: Resume, cover letter, contact information, work history, and references
• Subscribe to Newsletter: Email address and communication preferences
• Make Payments: Billing address and payment information (processed securely by third-party payment processors)

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: See our Cookie Policy for more details

1.3 Information from Third Parties

We may receive information about you from social media platforms, business partners, affiliates, publicly available sources, and analytics and advertising services.

2. How We Use Your Information

• Deliver and maintain our services and process your requests
• Communicate with you about projects, services, and important notices
• Analyse usage patterns to improve the website and user experience
• Send promotional materials and newsletters (with your consent)
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations and regulations

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Cloud hosting, payment processors, email services, analytics and CRM platforms
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or to protect our rights
• With Your Consent: When you have explicitly authorised us to do so

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including SSL/TLS encryption, secure data storage, regular security audits, access controls, and employee training. No method of internet transmission is 100% secure, but we strive to use commercially acceptable means of protection.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal requirements, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymise your data.

6. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the relevant data protection authority

To exercise these rights, contact us at contact@appetenza.com.

7. Cookies

We use cookies to enhance your browsing experience. For full details on the cookies we use and how to manage them, please see our Cookie Policy.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: contact@appetenza.com
• Phone: +91 88609 97066
• Address: Block C, New Ashok Nagar, Delhi, 110096, India